FAQs

Welcome to the FAQ section of Bellavique Milano.
We’ve curated answers to common questions to ensure a seamless and refined shopping experience.

If you require further assistance, please contact us at bellaviquemilano567@gmail.com

1. How long does shipping take?

Orders are processed within 1–3 business days.

Estimated delivery times:
• United States: 5–10 business days
• International: 7–15 business days (depending on destination)

You will receive a tracking number once your order has shipped.

2. How can I track my order?

Once your order is dispatched, a tracking link will be sent to your email address.

You may use this link to monitor your shipment in real time.
If you cannot locate the email, please check your spam or junk folder.

3. What is your return policy?

We offer a 30-day return policy for eligible, unused, and unopened products.

Due to hygiene standards within the beauty industry, opened or used items cannot be returned.
Please refer to our Returns & Refund Policy page for full details.

4. What if I receive a damaged or incorrect item?

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and your order number.

After verification, we will promptly arrange a replacement or issue a refund at no additional cost.

5. Are your products safe for all skin types?

Our products are selected to meet modern beauty and safety standards.

However, individual skin sensitivities vary. We recommend reviewing ingredient details carefully and performing a patch test prior to full application. If you have specific medical concerns, consult a healthcare professional before use.

6. Can I cancel or modify my order?

Orders may be modified or canceled within 12 hours of being placed.

Once processing begins, changes may not be possible. Please contact us immediately if assistance is required.

7. Do you ship internationally?

Yes. Bellavique Milano proudly serves customers in the United States and internationally.

International shipping times and customs procedures may vary by country.

8. Are customs fees included for international orders?

International customers may be subject to customs duties, taxes, or import fees depending on their country’s regulations. These charges are the responsibility of the customer.

9. How can I contact customer support?

Our support team is available to assist you:

📧 bellaviquemilano567@gmail.com
⏱ Response time: 24–48 business hours

Please include your order number for faster assistance.

At Bellavique Milano, we are dedicated to delivering not only premium beauty products — but a premium customer experience.